Returns & Exchanges

At Goosebumps Shop, we strive for 100% satisfaction with every bite; however, due to the perishable nature of our food products, we can only accept returns on items that arrive damaged or incorrect. Please contact us within 48 hours of delivery to initiate a resolution.

Return Process

• 1.
  Document the Issue

  Take clear photos of the damaged product or incorrect item, including the packaging and the shipping label.

• 2.
  Contact Support

  Email our customer care team at support@goosebumpsshop.com with your order number and the attached photos.

• 3.
  Review Process

  Our quality assurance team will review your claim within 2 business days to verify the eligibility for a refund or replacement.

• 4.
  Resolution

  Once approved, we will either ship a fresh replacement at no cost to you or issue a full refund to your original payment method.